Victorian multicultural alcohol and other drug (AOD) service directory

Key to using the directory

The Victorian Multicultural AOD Service Directory is organised into three searchable categories – by language/cultural group, by service type and by location.
Each service is listed with contact details, service area information and details about the types of services that are provided. The NESB component of each entry describes which part or parts of the service specifically cater to clients or communities from non-English speaking backgrounds (NESB). This may include bilingual workers, the use of translated materials, CLD-specific projects, regular use of interpreters, and so on.

About the multicultural service directory

Services listed by language/cultural groups

Language/cultural group categories are mostly those nominated by services themselves. Categories include specific languages (e.g. Oromo, Korean, etc.) as well as more general cultural groups (e.g. Jewish, Pacific Islander).
Services listed under All CLD Groups have demonstrated competency working with clients from diverse backgrounds (e.g. using interpreters regularly)

Services listed by service type

There are 12 service types listed. These are:

CLD-specific AOD project or program – these are services that provide an alcohol and other drug project or program that is specifically targeted towards culturally and linguistically diverse clients or communities.
Community education and prevention – services that work directly with the community in an education and prevention capacity.
Drug and alcohol counselling/casework – services that provide direct services to individual clients with drug and alcohol related problems.
Drug and alcohol treatment – services that provide treatment services (withdrawal, rehabilitation, etc.) to clients with drug and alcohol related problems.
Legal, justice and correctional services – services working on the legal issues relating to drug and alcohol use and abuse.
Migrant Resource Centres
Needle and Syringe Program – services that offer services around the safe disposal and exchange of needles and syringes for injecting drug users.
Other services – other useful multicultural services.
Self-help groups and telephone counselling services – services that provide confidential telephone counselling or self-help support groups for people experiencing problems with alcohol or other drugs.
Support services for drug users and their families – services that do not necessarily provide counselling or treatment, but support drug users and their families through assistance with such things as housing, employment or access to drug and alcohol services.
Training service provider – services that offer either drug and alcohol training, or cultural competency and awareness training to other organisations.
Translating and interpreting – organisations that offer translating and interpreting services.

Services listed by location

Metropolitan services have been listed by region. The regions are:
- City of Melbourne (CBD)
- Western Metropolitan Region (Brimbank, Hobson Bay , Hume, Maribyrnong, Melton, Moonee Valley , Moreland, Wyndham)
- Northern Metropolitan Region (Banyule, Darebin, Nillumbik, Whittlesea, Yarra)
- Eastern Metropolitan Region (Boroondara, Knox, Manningham, Maroondah, Whitehorse , Yarra Ranges )
- South-Eastern Metropolitan Region (Cardinia, Casey, Greater Dandenong, Monash, Stonnington)
- Southern Metropolitan Region (Bayside, Frankston, Glen Eira, Kingston , Mornington Peninsula , Port Phillip)
Services listed under Victoria are accessible throughout the state.

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