Help and support
For information about alcohol and other drugs browse the DrugInfo website, email DrugInfo or call 1300 85 85 84.
For support or treatment contact one of the national services, or a service in Victoria, New South Wales, Queensland, South Australia, Tasmania, Western Australia, the Northern Territory or Australian Capital Territory.
Read more about your treatment options.
Find out what to do "When someone close to you has a drug problem".
Visit the Australian Drug Information Network (ADIN) for more treatment and information services.
Telephone numbers below appear as links. Please note that these will only work if you are viewing this page on a smart phone.
National
CounsellingOnline
24 hours a day, 7 days a week
Free alcohol and drug counselling online.
Cannabis Information and Helpline
1800 30 40 50
The helpline is available from 2pm–11pm Sunday to Friday (including public holidays).
Family Drug Help
1300 660 068
9am–9pm, Monday to Friday
Family Drug Support
1300 368 186
24 hours a day, 7 days a week
Support for families faced with problematic drug use.
Kids Help Line
1800 55 1800
24 hours a day, 7 days a week
Free and confidential telephone and online counselling service for young people aged between 5 and 25.
Lifeline
13 11 14
24 hours a day, 7 days a week
Confidential telephone counselling.
Quitline
13 18 48
8am–8pm Monday to Friday
SANE Australia helpline
1800 187 263
9am–5pm, Monday to Friday
Information and referral about mental health issues
Say When
Online support for monitoring alcohol intake.
Victoria
DirectLine
1800 888 236
24 hours a day, 7 days a week
Confidential alcohol and drug counselling and referral line.
Pharmacotherapy, Advocacy, Mediation & Support (PAMS)
1800 443 844
10am–6pm, Monday to Friday
YSASline
1800 014 446
24 hours a day, 7 days a week
Contact YSASline if you or someone you know has a problem with alcohol and or other drug use (ages 12–21 years).
New South Wales
Alcohol and Drug Information Service (ADIS)
Sydney: 02 9361 8000
Regional NSW: 1800 422 599
A 24-hour confidential information, advice and referral telephone service.
Hep C Helpline
Hepatitis C Council of New South Wales
Sydney: 02 9332 1599
Regional: 1800 803 990
Queensland
Alcohol and Drug Information Service (ADIS)
1800 177 833
24-hour Alcohol and Drug Information Service.
Western Australia
Parent Drug Information Service (PDIS)
Perth: 08 9442 5050
Regional: 1800 653 203
WA Alcohol & Drug Information Service (ADIS)
Perth: 08 9442 5000
Regional WA: 1800 198 024
A 24-hour, confidential telephone service that provides information, counselling, referral and advice.
South Australia
Alcohol and Drug Information Service (ADIS)
1300 131 340
A 24-hour telephone information, counselling, and referral service.
Australian Capital Territory
ACT Health Services: Alcohol & Other Drugs
02 6207 9977
24-hour telephone service offering information, advice, referral, intake, assessment and support.
Tasmania
Alcohol and Drug Information Service (ADIS)
1800 811 994
A 24-hour telephone information and counselling line.
Northern Territory
Alcohol and Drug Information Service (ADIS)
1800 131 350
24-hour Alcohol and Drug Telephone Information and counselling service.
Last updated: 19 May 2012
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