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Help and support

For information about alcohol and other drugs browse 'Drug information', contact DrugInfo  or call 1300 85 85 84.

For support or treatment contact one of the national services, or a service in your state or territory.

Get information on prescription drugs.

Read more about your treatment options.

Download a fact sheet on Drug use in the family

Visit the Australian Drug Information Network (ADIN) for more treatment and information services.

Telephone numbers below appear as links. Please note that these will only work if you are viewing this page on a smart phone.


1300 22 4636
24 hours a day, 7 days a week
Support for depression, anxiety and related disorders

24 hours a day, 7 days a week
Free alcohol and drug counselling online.

Cannabis Information and Helpline
1800 30 40 50
The helpline is available from 11am–7pm Monday to Friday (including public holidays).

Family Drug Help
1300 660 068
9am–9pm, Monday to Friday

Family Drug Support
1300 368 186
24 hours a day, 7 days a week
Support for families faced with problematic drug use.

Kids Help Line
1800 55 1800
24 hours a day, 7 days a week
Free and confidential telephone and online counselling service for young people aged between 5 and 25.

13 11 14
24 hours a day, 7 days a week
Confidential telephone counselling.

13 18 48
8am–8pm Monday to Friday

SANE Australia helpline
1800 187 263
9am–5pm, Monday to Friday
Information and referral about mental health issues

Say When
Online support for monitoring alcohol intake.

Prescription drug help lines

Adverse Medicine Events Line
1300 134 237
9am to 5pm, Monday to Friday (excluding NSW public holidays)
Not for emergencies. Report and discuss adverse experiences with your medications.

Medicines Line
1300 MEDICINE OR 1300 633 424
9am to 5pm, Monday to Friday (excluding NSW public holidays)
Information on prescription, over-the-counter and complementary (herbal, ‘natural’, vitamin and mineral) medicines.

State and territory services


1800 888 236
24 hours a day, 7 days a week
Confidential alcohol and drug counselling and referral line.

Pharmacotherapy, Advocacy, Mediation & Support (PAMS)
1800 443 844
10am–6pm, Monday to Friday

1800 014 446
24 hours a day, 7 days a week
Contact YSASline if you or someone you know has a problem with alcohol and or other drug use (ages 12–21 years). 

New  South Wales 

Alcohol and Drug Information Service (ADIS)
Sydney: 02 9361 8000
Regional NSW: 1800 422 599
A 24-hour confidential information, advice and referral telephone service.

Hep C Helpline
Hepatitis C Council of New South Wales
Sydney: 02 9332 1599
Regional: 1800 803 990


Alcohol and Drug Information Service (ADIS)
1800 177 833
24-hour Alcohol and Drug Information Service.

Western Australia

Parent Drug Information Service (PDIS)
Perth: 08 9442 5050
Regional: 1800 653 203

WA Alcohol & Drug Information Service (ADIS)
Perth: 08 9442 5000
Regional WA: 1800 198 024
A 24-hour, confidential telephone service that provides information, counselling, referral and advice.

South Australia

Alcohol and Drug Information Service (ADIS)
1300 131 340 or 08 7087 1743
A 24-hour telephone information, counselling, and referral service.

Australian Capital Territory

ACT Health Services: Alcohol & Other Drugs 
02 6207 9977
24-hour telephone service offering information, advice, referral, intake, assessment and support.


Alcohol and Drug Information Service (ADIS)
1800 811 994
A 24-hour telephone information and counselling line.

Northern Territory

Alcohol and Drug Information Service (ADIS) 
1800 131 350
24-hour Alcohol and Drug Telephone Information and counselling service.



Last updated: 19 August 2012



Information you heard is intended as a general guide only. This audio is copyrighted by the Australian Drug Foundation. Visit for more